Terms and Conditions

Exchanges and Returns

The policy of Gladiator Supply Company is to have 100% satisfaction from our customers. However, in the event that we have made an error in the order or that you are not satisfied with the merchandise, we will gladly and promptly replace any such merchandise.

Please contact us within 15 days of your receipt of merchandise that was damaged, defective, or shipped in error for a Returned Merchandise Authorization (RMA) number, the return shipping address, and instructions before attempting to return any merchandise to us.

Please do not return merchandise to Gladiator Supply Company's Post Office Box number or return any merchandise without an RMA number. Any returned merchandise returned to our P. O. Box number, or without an RMA number, or returned COD will not be accepted and will be returned to the sender unopened.